LOD, Israel (GLOBE NEWSWIRE) ? AudioCodes, a leading provider of Voice over IP (VoIP) technologies, products and services, today announced that the company?s Mediant Enterprise 3000 Session Border Controller (E-SBC) has achieved certification with AT&T IP Flex Reach SIP Trunking for use with Genesys IP contact center applications. As a result of this certification, IT managers and network systems integrators will be able to migrate existing, or design new, cost-effective Genesys contact center solutions utilizing AT&T?s IP Flex Reach SIP Trunking services.
?At Genesys, we know that contact centers are heavily dependent on both inbound and outbound telephone traffic, making them very sensitive to the reliability and costs of those services,? said Richard Barton, Director of Product Management at Genesys Telecommunications. ?Achieving certification by AT&T of IP Flex Reach with AudioCodes Mediant E-SBCs, along with Genesys, will make our contact center customers more cost competitive, while maintaining utmost reliability.?
?We are pleased to have achieved this important certification milestone with AT&T and Genesys,? said Sharone Ben-Levi, VP Marketing and Business Development, North America at AudioCodes. ?AudioCodes? E-SBCs successfully demonstrated their ability to integrate two strategic technology partners that is expected to open new opportunities for Genesys, a leading contact center software platform, and AT&T, a leading provider of SIP Trunking services.?
Certification testing mentioned in this announcement was performed at the AudioCodes North American Interoperability Lab in Research Triangle Park, NC. The Interoperability Lab was constructed under the close guidance and recommendations by Genesys, hosting a fully operational Genesys SIP Server alongside various AudioCodes gateways and Session Border Controllers. The AudioCodes Interoperability Lab can be contracted for specific interoperability and certification services.
More about our Mediant E-SBC family can be found at www.audiocodes.com/e-sbc.
About AudioCodes:
AudioCodes Ltd. (Nasdaq:AUDC) designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP and data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes? underlying technology, VoIPerfectHD(TM), relies on AudioCodes? leadership in DSP, voice coding and voice processing technologies. AudioCodes? High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.
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